General Terms of Business for CITO in-house trainings

All offers by CITO listed are exclusively carried out on the basis of the following general terms of business. With your registration for an in-house training you accept these terms.

You will get a binding confirmation as well as the invoice for the in-house training immediately after your registration. The invoice is due until 8 days before the beginning of the training. Your data are saved with us for internal purposes under consideration of the data protection terms.

Cancellations by participants up to two weeks before the beginning of an in-house training are free of charge; respectively 100 % of the training fees are refunded. In case of cancellations up to one day before the beginning of the training 50 % of the training fees are refunded. In case of cancellation on the day of the training no refund of the training fees is made. Travel expenses incurred by CITO are fully invoiced.

CITO reserves the right to cancel the respective in-house training up to two weeks before the beginning respectively to postpone it, especially in case of the occurrence of incidents which make it unacceptable for CITO under qualitative, technical and economical aspects to provide the service. You will be informed about that without delay. Any further claims are excluded.

The training documents contain information protected by copyright. All rights, also those of translation, reprint and copying of the training documents or of parts thereof, remain left to CITO.

The general terms of business of CITO apply.